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Senior Front End Engineer, CX

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, our famous “paid, paid vacation” and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list of fastest growing companies.

The Role

Be a founding member of the Customer Experience (CX) team as an experienced Senior Front End Engineer. The CX team’s mission is to embody FullContact’s Core Value of Customer Obsession and deliver high quality, delightful experience for our partners and customers. As a founding member on this CX team, you have the unique opportunity to help blaze new trails and take our existing solutions to the next level.

In this role, you’ll collaboratively work on-site with our Director of CX in Denver and partner with our awesome FullContact India Engineering team to build out solutions at a startup pace. You’ll balance the autonomy required for rapid-fire iteration, with global collaboration to build shared components and unified experiences. As part of this role, you will work closely with the Head of Engineering in India to help shape and construct this architecture and will have opportunities to travel globally.

Responsibilities:

 

  • Help form our CX team in the US with the likelihood of expanding the US team
  • Rapidly build out both POCs and full-scale User Experience solutions 
  • Work with the Director of UX to help shape the design of the Customer Experience
  • Collaborate with the Head of India Engineering and engineering teams on solutions and architectures
  • Leverage strong communication skills to work with global teams
  • Occasional travel abroad to forge global relationships (1 - 2 opportunities/year)
  • Debug backend systems and contribute feedback and solutions

Requirements:

 

  • 7+ years of hands-on experience building UIs
  • 2+ years in a Lead capacity
  • Deep understanding and experience developing in Front End technologies
  • JavaScript, React (ClojureScript, reagent & reframe is our current stack but not required skill)
  • Experience working with backend technologies and able to debug systems
  • Java, Clojure, Python, MySQL, Mongo, Druid (bonus points)
  • Moderate experience working with exposing and transforming data into charts and graphs
  • Basic Linux experience - CLI tools, scripting
  • Git and AWS familiarity
  • DevOps mindset and capability to build a deployment pipeline
  • Authorized to work in the United States on a full-time basis

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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