Partner Manager

Remote
Full Time
Sales
Mid Level

The Role:

As the Partner Manager, you will be responsible for building solid relationships with our business partners at FullContact. The Partner Manager owns a number of functions including identifying, establishing and cultivating business relationships, as well as driving channel revenue through the strategic partnerships, extending FullContact’s reach into brands, enhancing FullContact’s distribution strategy and expanding our brand recognition.  This will be a high-exposure role triangulating information between many parts of the organization both internally and externally. This is an exciting opportunity to own a new position within a rapidly growing environment! 

Responsibilities:

  • Build, grow and manage new and existing partnerships
  • Act as the primary liaison between partners and internal stakeholders. 
  • Cultivate the partner relationship at all levels of the organization.
  • Provide clarity around FullContact’s positioning, ideal customer profile, problems solved and sales cycle dynamics with our partners.
  • Choose partners and/or partner solutions where FullContact is a good adjunct to the partner. 
  • Align with the partners’ partnership team.
  • Provide guidance and recommendations regarding the compensation model for partner’s AEs for referring or selling FullContact products or solutions. 
  • Identify and negotiate smart, strategic partnership opportunities aligning to FullContact strategic growth plans.
  • Plan and coordinate sales enablement for training and skill development for the direct and partner teams.
  • Create collateral and training decks specific to the partner’s business.
  • Create a detailed onboarding program for the partner AEs and CS teams.
  • Coordinate with Marketing on plans of how FullContact should market with and through the partner, to their customers and prospects.
  • Perform industry research and analysis; remain abreast of trends and partner product/segment enhancements, and educate internal teams on the need-to-know with webinars, client support, and training documentation.
  • Collaborate on partner joint webinars, co-sponsoring events and providing content for the partner to promote.
  • Gather social proof that the partnership is working.
  • Communicate partner roadmaps and work with the FullContact Product team to align products, features and integrations.
  • Keep the partner informed of the FullContact product roadmap and solicit input as appropriate.
  • Guide partners through the implementation of FullContact’s range of products
  • Provide introductions and assistance across the partner and FullContact sales teams, share prospect lists where appropriate and help with deconfliction to avoid competition in the market with the partner. 

Requirements:

  • 3+ years of direct partnership experience in martech/adtech, or identity 
  • Strong written, verbal, and interpersonal skills 
  • Must have a history of building close relationships internally and with partners.
  • Must be relatable and have a positive outlook.
  • Track record of meeting and exceeding channel sales goals
  • Ability to work in a fast-paced and collaborative startup environment 
  • Can articulate the problems solved and quantify the market opportunities and not just the brands that can be reached.
  • Can position FullContact’s solutions as a means of helping the partner get and retain customers, improving their position in-market, or providing a critical piece of functionality.
  • Familiarity with similar platforms as existing FullContact partners is necessary (CDPs, MarTech/AdTech platforms, Orchestration Platforms, Customer Experience Platforms, etc.)

Compensation and Benefits:

  • Salary Range: $92,500-$112,500, plus company bonus and commission on net sales through the channel partner.
  • We offer 100% covered medical, dental, and vision benefits for you and your family.
  • We are #defaultremote (fully and permanently remote) 
  • Flexible family-first environment - we want work to work for you and your family’s schedule.
  • Get up to $200 a month reimbursed for recurring home office expenses and a one-time $1000 home office setup reimbursement to make your space your own! 
  • FullBalance yearly paid vacation bonus
  • Unlimited VTO (vacation time off) so you can recharge and relax when you need to. 
  • Paid Parental Leave when you welcome a new member to your family.
  • Bereavement leave supporting the grieving process for the loss of both human and animal family members.
  • 26 paid Company holidays, including mental health days, service days, 1/2 day Fridays in the summer, and the week between Christmas and New Year off! 
  • We provide a prepaid HRA card for out-of-pocket medical, dental, and vision expenses.

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.


 

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